Privacy Policy

At Glorya77 Casino, we value the trust our players place in us. Protecting personal data is a priority, and we handle information in a secure, responsible, and respectful way. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights players have in relation to their data. We recommend reading this policy carefully so informed choices can be made when using our services.

Data Processing

This Privacy Policy describes how Glorya77 Casino processes personal data in line with applicable gambling, security, and data-protection requirements. Processing personal data is necessary to provide access to games, manage accounts, process payments, and deliver customer support.

Where required by law, we process personal data to meet legal and regulatory obligations, including identity verification, fraud prevention, and anti-money laundering measures.

Use of Glorya77 Casino services is subject to acceptance of this Privacy Policy. We may update this policy from time to time; continued use of the services after updates take effect means the updated policy applies.

Collection of Information

We may collect personal information through the website, apps (if applicable), and related services. This can include:

Registration and account data: name, date of birth, address, email, phone number, username, and account preferences.
Verification and compliance data: identity documents, proof of address, payment ownership checks, and other information needed for KYC, AML, and responsible gambling obligations.
Communication data: messages and records from email, live chat, phone (where available), or support tickets.
Transaction data: deposit and withdrawal details, payment method identifiers, banking/payment references, and internal transaction history.
Usage and device data: IP address, device type, browser details, login timestamps, session activity, and gameplay-related logs (where relevant for security, fairness, and support).
Cookies and similar technologies: information collected via cookies and tracking tools as described below.

Usage of Information

The personal data we collect may be used to:

Create, maintain, and secure player accounts.
Process deposits, withdrawals, and other transactions.
Provide gameplay access and account-related features.
Deliver customer support and respond to requests.
Perform identity verification and compliance checks (KYC/AML).
Meet legal and regulatory obligations.
Monitor, prevent, and investigate fraud, abuse, suspicious activity, and security incidents.
Improve website performance, user experience, and service quality through analysis and research.
Send service messages (for example, important account, security, or policy updates).
Send marketing communications only where consent is provided or where permitted by law.

Marketing Communications

If consent is provided (or where otherwise permitted under applicable rules), Glorya77 Casino may send promotional messages about offers, bonuses, and product updates. Marketing preferences can be changed at any time through account settings (where available) or by contacting customer support. Opting out of marketing does not affect service or security communications that are necessary to operate the account.

Disclosure of Information

Glorya77 Casino does not sell or rent personal data. We may share personal data only when necessary, including:

Within our business group or affiliated entities: to operate the service efficiently, provide support, and manage risk and compliance.
Payment and financial service providers: to process deposits, withdrawals, chargebacks, and payment verification.
Identity verification and compliance providers: to conduct KYC/AML checks, fraud screening, and risk assessments.
Technology and hosting providers: to maintain site operations, security, analytics, and communications tools.
Regulatory, law-enforcement, or competent authorities: where required by law, regulation, or a valid legal request.
Professional advisers: such as auditors, legal counsel, or compliance consultants, under confidentiality obligations.

Where third parties process data on our behalf, they are required to protect it and use it only for the purposes we specify.

Data Security and Retention

We use appropriate technical and organisational safeguards designed to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. Security measures may include encryption (where appropriate), access controls, monitoring, and internal policies.

We retain personal data only for as long as necessary for the purposes described in this policy, including meeting legal and regulatory obligations. Where applicable, certain records may be kept for a minimum period after account closure to comply with anti-money laundering and other regulatory requirements.

Cookies and Tracking Technologies

Glorya77 Casino uses cookies and similar technologies to help the website function, improve performance, analyse usage patterns, and support marketing (where permitted). Cookies may include:

Essential cookies: needed for core site functionality and security.
Performance and analytics cookies: used to understand how the site is used and improve it.
Preference cookies: used to remember settings and choices.
Marketing cookies: used to show relevant promotions, where consent is provided and allowed.

Cookie settings can usually be managed through browser controls or cookie preference tools (if available). Disabling some cookies may affect site functionality.

Your Rights and Choices

Depending on applicable data-protection laws (including GDPR where relevant), players may have rights such as:

Access: request a copy of personal data we hold.
Correction: request updates to inaccurate or incomplete data.
Deletion: request deletion of personal data where applicable (certain data may need to be retained for legal/regulatory reasons).
Restriction: request limits on how data is processed in specific circumstances.
Objection: object to certain processing, including marketing.
Data portability: request certain data in a portable format, where applicable.
Withdrawal of consent: where processing is based on consent, consent can be withdrawn at any time.

To exercise these rights, we may request verification to protect account security and prevent unauthorised requests.

Contact Information

For privacy-related questions, requests, or complaints, players can contact our support team or our Data Protection contact using the details provided on the Glorya77 Casino website. Where GDPR applies, complaints can also be filed with the relevant supervisory authority in the player’s jurisdiction.

Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in legal requirements, operational practices, or service features. The most recent version will be published on the Glorya77 Casino website. Continued use of our services after an update takes effect means the updated policy applies.